Who we are
DLG Glass (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information: Personal Information Name Email address Phone number Address (if provided for service quotes) Any information you submit through contact forms Technical Information IP address Browser type Device information Pages visited on our website Cookies and usage data
2. How We Use Your Information
We use your information to: Respond to inquiries and provide quotes Schedule consultations or services Improve our website and customer experience Send service-related communications Send marketing messages (only if consent is provided) Comply with legal obligations
3. SMS & Marketing Communications
If you opt in, you may receive SMS notifications, alerts, or occasional marketing messages from DLG Glass. Message frequency varies Message and data rates may apply You can reply STOP at any time to unsubscribe You can reply HELP for assistance We do not sell or share your phone number with third parties for marketing purposes.
4. Consent
By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 9).
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to: Improve site functionality Analyze website traffic Enhance user experience You may disable cookies through your browser settings, but this may affect certain features of the site.
6. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
7. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with: Service providers who assist in operating our website or business Legal authorities when required by law All third parties are required to protect your information.
9. Your Rights
Under Canadian privacy laws, you have the right to: Access your personal information Request corrections Withdraw consent Request deletion where applicable To exercise these rights, please contact us.